Refund policy

All sales are final.

We do not accept returns or exchanges.

However, your satisfaction is extremely important to us.

If there is an issue with your order—such as damage, defects, or receiving the wrong item—we will make every effort to make it right.

Please contact us within 7 days of delivery with your order number and a brief description of the issue. Photos are helpful and may be requested to speed up the resolution.

We aim to respond within 1–2 business days.

Contact: store@rossisboss.com